Refund & Returns Policy

Returns

We do not accept returns or exchanges for any products once they have been delivered.

Refund Eligibility

Refunds will only be considered in the following circumstances:

• The order was not received by the customer.

• The item arrived damaged or defective.

• The wrong item was delivered.

• The item was significantly different from the product description.

To request a refund, customers must contact us within 7 days of delivery (or expected delivery date for non-received orders) and provide any supporting information, such as photographs of damaged items.

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind.

• Incorrect orders placed by the customer.

• Items that have been used, altered, or damaged after delivery.

• Delays caused by incorrect shipping information provided by the customer.

• Minor variations in color, size, or appearance that do not affect the product’s functionality.

Refund Process

If your refund request is approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Contact Us

If you believe you are eligible for a refund, please contact us with your order number and details of the issue.